What are your operating hours?

Islandwide delivery : Monday - Friday (1130am - 130pm)

Saturday - Sunday : 530pm - 630pm

Events/Catering/Delivery outside delivery schedule : contact orders@donplayplay.com for more information, or to place an order

What's the cut-off timing for islandwide delivery?

Orders have to be placed one working day in advance (by 2pm). We are not able to accept orders on the day of delivery itself.

Is there a delivery fee or minimum order for self-pick up locations?

No, and no!

Is there a delivery fee for islandwide delivery?

At the moment, delivery charges are waived for orders that hit a minimum order of $150. For orders of $75 - $149.99, there is a delivery charge of $12.50.

Is there a minimum order for islandwide delivery?

Yes, a minimum order of $75 is required.

Where do you deliver to?

Everywhere in Singapore — including Tuas, Jurong Island, Sentosa, and Changi

 

What happens if I need to cancel my order?

We're sad to know that you're leaving us but we are able to process cancellation requests for bulk or corporate orders only.
Bulk/corporate orders: Cancellations need to take place at least 3 working days before date of delivery. Otherwise, 50% of the total amount will still be charged.

Can I customize my meal?

For islandwide delivery, yes! Vegan, vegetarian or gluten-free options are available as well. Just drop us an email.

How long will my meal keep for?

Please consume the food within 2 hours of delivery, or 1 hour for the Salmon Chirashi Don.

Are there preservatives in your food?

Nope!

How can I get discount codes?

Follow us on Instagram @donplayplaysg! We post discount codes every now and then. Alternatively, you can refer a friend, or chalk up enough points via purchases to exchange for discount coupons.

Do I earn points for every purchase?

Yes, you do! Simply sign up for an account before making a purchase. Access your rewards via the "Earn Rewards" icon at the bottom right hand corner of the page.

What can the points be exchanged for?

They can be exchanged for discount coupons

Is there a referral program?

Yes! Refer a friend and your friend gets a $5 discount coupon for his or her first purchase. Once your friend has made a purchase, you will receive a $5 discount coupon too.

Do you guys do catering?

Of course! Holla at orders@donplayplay.com

Can't find an answer to your question?

Don't hesitate to reach out to us at whaddup@donplayplay.com